Privacy Policy

Privacy Policy – M3E GmbH
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Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy set out below this text.

Data Collection on this Website

Who is responsible for collecting data on this website?
Data processing on this website is carried out by the website operator. You can find the operator's contact details in the section "Information on the Controller" in this privacy policy.

How do we collect your data?
Your data is collected in part when you provide it to us. This may, for example, be data you enter into a contact form.

Other data is collected automatically or with your consent when you visit the website, and is captured by our IT systems. This is primarily technical data (e.g. internet browser, operating system, or the time the page was accessed). This data is collected automatically as soon as you enter this website.

What do we use your data for?
Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to obtain information about the origin, recipients, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can withdraw this consent at any time with future effect. You also have the right, under certain circumstances, to request that the processing of your personal data be restricted. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other questions on the subject of data protection.

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Hosting

We host the content of our website with the following provider:

External Hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the host(s). This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access data, and other data generated through a website.

External hosting is carried out for the purpose of fulfilling our contract with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR). Where corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

Our host(s) will process your data only to the extent necessary to fulfil their performance obligations and will follow our instructions with regard to this data.

We use the following host:

Host used

Hetzner Online GmbH
Industriestr. 25 · 91710 Gunzenhausen, Germany
Privacy policy: hetzner.com/legal/privacy-policy

Data Processing Agreement

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required under data protection law, ensuring that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

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General & Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the internet (e.g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Information on the Controller

The controller responsible for data processing on this website is:

M3E GmbH
Immanuelkirchstraße 12 · 10405 Berlin, Germany
Commercial register: Amtsgericht Charlottenburg HRB 70275
Managing Director: Dr. Christian Milan
Phone: +49 30 403 672 121
Email: info@m3e-gmbh.com

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Storage Period

Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for processing it no longer applies. If you assert a justified request for deletion or withdraw your consent to data processing, your data will be deleted, unless we have other legally permissible grounds for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion takes place once these grounds no longer apply.

General Information on the Legal Bases for Data Processing on this Website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, insofar as special categories of data pursuant to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is additionally based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), data processing is additionally based on Section 25(1) TDDDG. Consent can be withdrawn at any time. If your data is required for the performance of a contract or for pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data where this is necessary to fulfil a legal obligation, on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. Information on the relevant legal basis in each individual case is provided in the following sections of this privacy policy.

Data Protection Officer

We have appointed a data protection officer.

Complimate GmbH
Edisonstraße 2 · 87437 Kempten, Germany
Phone: +49 831 564 00500
Email: support@complimate.de

Information on Data Transfers to the USA and Other Third Countries

Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law. When these tools are active, your personal data may be transferred to and processed in these third countries. We would like to point out that no level of data protection comparable to that of the EU can be guaranteed in these countries. For example, US companies are obliged to disclose personal data to security authorities without you as a data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. intelligence services) may process, evaluate, and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can withdraw consent you have already given at any time. The lawfulness of the data processing carried out until the withdrawal remains unaffected.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged breach. This right to complain exists without prejudice to any other administrative or judicial remedy.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place insofar as it is technically feasible.

Information, Correction, and Deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time regarding this and other questions on the subject of personal data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do so. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
  • If we no longer need your personal data but you need it to assert, defend, or exercise legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent, or to assert, exercise, or defend legal claims, or to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

SSL / TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

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Data Collection on this Website

Consent Management with Complianz

Our website uses the consent technology of Complianz to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies, and to document this in a manner compliant with data protection law. The provider of this technology is Complianz B.V., Netherlands (hereinafter "Complianz").

Complianz is integrated as a WordPress plugin running directly on our own server. When you enter our website, your consent decision, together with further details (e.g. the time of consent and the categories selected), is stored locally on our website or in your browser. This consent data is not transferred to external servers of the provider or to third countries. The data collected in this way is stored until you request its deletion, delete the relevant data in your browser yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected.

Complianz is used to obtain and document the legally required consent for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.

Contact Form

If you send us inquiries via the contact form, the details you provide in the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass this data on without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where this was requested; consent can be withdrawn at any time.

On our contact form, consent to this privacy policy is required via a mandatory checkbox. For the purpose of verifiability, we log the time of your submission and the consent text applicable at the time of consent (consent log).

CRM system used / Processor

To receive and process the inquiries you submit via the contact form, we use the CRM system Freshsales/Freshworks. The provider is Freshworks Inc., 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403, USA. We have concluded a data processing agreement (DPA) with the provider. In this context, personal data may be transferred to the USA. Freshworks Inc. is certified under the EU–US Data Privacy Framework (DPF); in addition, data transfers are based on the European Commission's Standard Contractual Clauses. Further information can be found in Freshworks' privacy notice at freshworks.com/privacy and in the section "Information on Data Transfers to the USA and Other Third Countries" (Section 3).

The data you enter in the contact form will remain with us until you request its deletion, withdraw your consent to storage, or the purpose for storing the data no longer applies (e.g. after your inquiry has been dealt with). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Inquiry by Email or Phone

If you contact us by email or phone, your inquiry, including all personal data arising from it (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass this data on without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the inquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) where this was requested; consent can be withdrawn at any time.

The data you send to us via contact inquiries will remain with us until you request its deletion, withdraw your consent to storage, or the purpose for storing the data no longer applies (e.g. after your request has been dealt with). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

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Newsletter

Newsletter Data

If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you consent to receiving the newsletter. Sign-up takes place using the double opt-in procedure. No further data is collected, or only on a voluntary basis. We use this data exclusively to send the requested information and do not pass it on to uninvolved third parties.

The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6(1)(a) GDPR). You can withdraw your consent to the storage of the data, the email address, and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The lawfulness of the data processing operations already carried out remains unaffected by the withdrawal.

The data you provide to us for the purpose of receiving the newsletter is stored by us or by the newsletter service provider until you unsubscribe from the newsletter, and is deleted from the distribution list after you cancel the newsletter. Data stored by us for other purposes remains unaffected.

Newsletter service provider / Processor

Our newsletter is sent via the CRM system Freshsales/Freshworks. The provider is Freshworks Inc., 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403, USA. We have concluded a data processing agreement (DPA) with the provider. In this context, personal data may be transferred to the USA. Freshworks Inc. is certified under the EU–US Data Privacy Framework (DPF); in addition, data transfers are based on the European Commission's Standard Contractual Clauses. Further information can be found in Freshworks' privacy notice at freshworks.com/privacy and in the section "Information on Data Transfers to the USA and Other Third Countries" (Section 3).

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Social Media

LinkedIn

This website uses elements of the LinkedIn network. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

Each time a page of this website that contains elements of LinkedIn is accessed, a connection to LinkedIn's servers is established. LinkedIn is informed that you have visited this website with your IP address. If you click LinkedIn's "Recommend" button while logged into your LinkedIn account, LinkedIn is able to attribute your visit to this website to you and your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by LinkedIn.

Where consent has been obtained, the use of the above-mentioned service is based on Art. 6(1)(a) GDPR and Section 25 TDDDG. Consent can be withdrawn at any time. Where no consent has been obtained, the use of the service is based on our legitimate interest in the greatest possible visibility on social media.

Data transfers to the USA are based on the European Commission's Standard Contractual Clauses. Details can be found here: linkedin.com/help/linkedin/answer/62538

Further information can be found in LinkedIn's privacy policy at: linkedin.com/legal/privacy-policy

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Audio & Video Conferencing

Data Processing

To communicate with our customers, we use, among other things, online conferencing tools. The specific tools we use are listed below. If you communicate with us by video or audio conference over the internet, your personal data will be collected and processed by us and by the provider of the respective conferencing tool.

The conferencing tools collect all data that you provide/use in order to use the tools (email address and/or your phone number). Furthermore, the conferencing tools process the duration of the conference, the start and end (time) of participation in the conference, the number of participants, and other "context information" related to the communication process (metadata). In addition, the tool provider processes all technical data required to handle the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or loudspeaker, and the type of connection.

Where content is exchanged, uploaded, or otherwise provided within the tool, this is also stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during use of the service.

Please note that we do not have full influence over the data processing operations of the tools used. Our options are largely determined by the corporate policy of the respective provider. Further information on data processing by the conferencing tools can be found in the privacy policies of the respective tools, which we have listed below this text.

Purpose and Legal Bases

The conferencing tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves to generally simplify and speed up communication with us and our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Where consent has been requested, the relevant tools are used on the basis of that consent; consent can be withdrawn at any time with future effect.

Storage Period

The data collected directly by us via the video and conferencing tools is deleted from our systems as soon as you request its deletion, withdraw your consent to storage, or the purpose for storing the data no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence over the storage period of your data that is stored by the operators of the conferencing tools for their own purposes. For details, please contact the operators of the conferencing tools directly.

Conferencing Tools Used

Microsoft Teams
Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland
Privacy policy →
Google Meet
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
Privacy policy →

Both companies are certified under the EU–US Data Privacy Framework (DPF). Further information: Microsoft (DPF) · Google (DPF)

We have concluded data processing agreements (DPAs) with both providers. These are contracts required under data protection law, ensuring that the providers process the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

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Own Services

Handling of Applicant Data

We offer you the opportunity to apply to us (e.g. by email, by post, or via an online application form). In the following, we inform you about the scope, purpose, and use of the personal data collected from you as part of the application process. We assure you that the collection, processing, and use of your data takes place in accordance with applicable data protection law and all other statutory provisions, and that your data is treated in strict confidence.

Scope and Purpose of Data Collection

If you send us an application, we process the associated personal data (e.g. contact and communication data, application documents, notes taken during interviews, etc.) insofar as this is necessary to decide on the establishment of an employment relationship. The legal basis for this is Section 26 BDSG under German law (initiation of an employment relationship), Art. 6(1)(b) GDPR (general contract initiation) and – if you have given consent – Art. 6(1)(a) GDPR. Consent can be withdrawn at any time. Within our company, your personal data is only passed on to persons involved in processing your application.

If the application is successful, the data you submit will be stored in our data processing systems on the basis of Section 26 BDSG and Art. 6(1)(b) GDPR for the purpose of carrying out the employment relationship.

Retention Period

Retention period

If we are unable to offer you a position, if you reject a job offer, or if you withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6(1)(f) GDPR) for up to 6 months from the end of the application procedure (rejection or withdrawal of the application). The data is then deleted and the physical application documents are destroyed. Retention serves in particular for evidence purposes in the event of a legal dispute.

If it is apparent that the data will be required after the 6-month period has expired (e.g. due to an impending or pending legal dispute), deletion will only take place once the purpose for further retention no longer applies.

Longer retention may also take place if you have given corresponding consent (Art. 6(1)(a) GDPR) or if statutory retention obligations preclude deletion.

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Customer Information

AI-supported systems may be used to support internal business processes and customer projects. Only data protection-compliant services are used, where no processing takes place for training purposes. Personal data is only processed where there is a legal basis for doing so under data protection law.

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